At m91, your privacy is not merely a legal obligation — it is a core value we take seriously. This document transparently explains how we handle your personal information from start to finish.
Six core principles that guide how m91 handles the personal information of every user.
M91 only collects personal data that is strictly necessary to provide our services. We do not collect excessive or irrelevant information beyond what is required to operate the platform. This "minimum necessary data" principle underpins all of our data collection decisions.
All personal and financial data stored and transmitted through the m91 platform is protected with 256-bit SSL encryption. This is the same level of protection used by major banks in Malaysia to safeguard their customers' information.
We are committed to being fully transparent about the data we collect, why we need it, and what we do with it. This Privacy Policy is updated regularly and written in plain language that all Malaysian users can easily understand.
M91 has never and will never sell, rent, or transfer users' personal data to third-party advertisers or any commercial entity for their own marketing purposes. Your data belongs to you, not to us as a business asset.
You have the full right to access, correct, delete, or transfer your personal data held by m91. Requests relating to these rights can be submitted to our privacy team and will be processed within a reasonable timeframe.
M91 operates in compliance with the requirements of Malaysia's Personal Data Protection Act (PDPA). This means Malaysia users have additional rights guaranteed by local law, and m91 is committed to honouring all of those rights.
| Data Type | Example | Purpose | Shared with Third Parties |
|---|---|---|---|
| Identification Data | Full name, date of birth, identification card number | KYC verification & account security | No |
| Contact Data | Email address, phone number | Service communications & support | No |
| Financial Data | Bank account number, transaction history | Deposit & withdrawal processing | Payment Gateway Only |
| Usage Data | Game logs, betting history, active session times | Service & security improvements | No |
| Device & Technical Data | IP address, browser type, operating system | Security & fraud prevention | No |
| Cookies & Session Data | Login cookies, language preferences, display settings | Enhanced user experience | No |
| Communication Data | Live chat transcripts, support emails | Service training & complaint resolution | No |
Access – Request a copy of your personal data
Correct – Update inaccurate data
Delete – Request deletion of your data
Block – Restrict the processing of your data
Transfer – Obtain your data in a usable format
This Privacy Policy is issued by m91 and applies to all users who access or use the m91 platform via m91.vin. This document explains in detail how m91 collects, uses, stores, protects, and in certain limited situations, shares your personal information.
By registering and using m91's services, you agree to the data collection and usage practices described in this Privacy Policy. If you do not agree with any part of this policy, please contact our support team to discuss the options available.
This Privacy Policy is to be read together with Terms and Conditions m91. Both documents together form the entire privacy and usage agreement between you and m91.
M91 collects personal information through several means — some provided directly by you during registration and platform use, some collected automatically through your use of the platform, and in limited cases, some received from legitimate third-party sources.
Information you provide directly:
Automatically collected information:
Every piece of data we collect has a clear and legitimate purpose. m91 does not use user data for purposes unrelated to the delivery of our platform services. The following are the primary purposes for which your personal data is used:
m91's commitment: We do not use your personal data for automated profiling that could have a significant impact on you without human oversight. Any important decisions relating to your account involve manual review by our team.
M91 takes a highly limited and careful approach to sharing user data. We only share personal information in the following situations, all of which are subject to strict confidentiality agreements:
M91 never shares user data with advertisers, social media platforms, data brokers, or any entity not mentioned above for third-party marketing or commercial purposes.
Protecting your personal data is the highest technical and operational priority at m91. We continuously invest in security infrastructure to ensure your data remains safe at all times.
While m91 takes comprehensive security measures, no online system can be guaranteed 100% safe from all threats. You also play an important role by keeping your password confidential and enabling two-factor authentication on your account.
M91 retains your personal data for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable laws and regulations.
The m91 platform uses cookies and similar tracking technologies to enhance the user experience, ensure smooth platform functionality, and help us understand how the platform is being used.
Types of cookies we use:
You can manage cookie settings through your browser preferences, but please note that disabling certain cookies may affect the functionality of some parts of the m91 platform.
As a Malaysia user, you have important rights under the Personal Data Protection Act (PDPA) 2010. m91 respects and upholds all of these rights:
To exercise any of the above rights, please contact the m91 customer support team via 24/7 Live Chat or our privacy email. Requests will be processed within 30 business days.
M91 is a platform designed exclusively for adult users aged 18 and above. We do not knowingly collect, store, or process personal information of individuals under the age of 18.
If we become aware that personal data of a minor has been collected without proper age verification, we will promptly take steps to delete that data and terminate the associated account.
If you are aware of or have reason to believe that a minor has registered on m91, please notify our support team immediately so we can take the appropriate action.
We take all privacy inquiries, concerns, and requests seriously. Our privacy team is ready to assist you with any questions or issues related to how m91 handles your personal data.
For privacy-related enquiries, you may contact us via:
Requests related to personal data rights (access, correction, deletion) will be responded to within 14 business days for simple cases and 30 business days for more complex ones. You will receive an acknowledgement of your request via email within 2 business days.
This Privacy Policy is subject to periodic review and updates. The most current version is always available on this page. The date of the last update is shown at the top of the document. Users will be notified by email of any material changes to this policy.
Join over 500,000 Malaysian users who enjoy online entertainment with full confidence, knowing their personal data is handled responsibly at m91.